1. Information We Collect
When you use our services, we may collect the following information:
- Personal Information: Name, phone number, email address.
- Birth Details: Date of birth, time of birth, place of birth (required for astrological chart computation).
- Consultation Notes: Questions, concerns, and notes from your sessions.
- Payment Information: Transaction records (we do not store credit/debit card details).
- Website Data: IP address, browser type, pages visited (via analytics cookies).
2. How We Use Your Information
- To compute and interpret your astrological charts and provide readings.
- To communicate with you regarding appointments and follow-ups.
- To send newsletters and updates (only if you have subscribed).
- To improve our services and website experience.
- To comply with legal obligations.
3. Data Protection
We take data security seriously. Your personal and birth information is:
- Stored securely with encryption at rest.
- Accessible only to Acharya R.K. Mishra and authorised staff.
- Never sold, traded, or shared with third-party marketers.
- Physical records are stored in locked cabinets in our office.
4. Cookies
Our website uses essential cookies for functionality and optional analytics cookies (Google Analytics) to understand how visitors interact with our site. You can disable cookies in your browser settings at any time.
5. Third-Party Services
We may use the following third-party services:
- Cal.com: For appointment scheduling.
- Razorpay: For processing payments (subject to Razorpay's privacy policy).
- Google Analytics: For website traffic analysis.
- WhatsApp Business: For client communication.
Each third-party service has its own privacy policy governing data use.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention requirements).
- Unsubscribe from newsletters at any time.
- Withdraw consent for data processing.
7. Data Retention
We retain your consultation records for a period of 5 years to enable follow-up readings and Dasha period tracking. You may request earlier deletion by contacting us.
8. Children's Privacy
Our services may involve charts cast for minors (for educational/parenting guidance) at the request of their parents or legal guardians. We do not knowingly collect data from children under 13 without parental consent.
9. Contact Us
For privacy-related concerns or data requests, contact:
Phone: +91 93984 17579
Email: rakesh.mishra1972@yahoo.com
Address: "Ratna Mani", Hinjewadi Phase 1, Pune - 411057